Privacy Policy

Privacy Policy

This Privacy Policy sets out the rules for the collection and collection and processing and use of personal data obtained from you by Sklep internetowy WNM Group S.A. (Polish joint stock company), run at https://wnm-group.com/ (hereinafter referred to as the Website) by WNM Group S.A. (Polish joint stock company) with headquarters at: Mickiewicza 9/4u 01-517, Warsaw, Poland (hereinafter referred to as the Online Shop).

The online store makes every effort to ensure respect for your privacy and protection of personal information provided while using the Website and making purchases within the store and for this purpose takes all necessary actions to this end.

What data does the Online Store automatically download when using the Website?

The online store does not automatically download any data, except for the data contained in the files referred to below, while using the Website.

Cookies are small text files sent by the Online Store and stored on your computer containing certain information related to your use of the Website and the Online Store. Cookies used by the Online Store may be temporary or permanent. Temporary cookies are deleted when the browser is closed, while permanent cookies are also stored after the end of your use of the Website and are used to store information such as your password or login, which speeds up and facilitates the use of the Website.

The following types of cookies are used as part of the Website:

cookies enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website

The online store uses the following cookies for the following purposes:

• maintaining the Website user's session (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Website
• 
  creating statistics that help to understand how the users of the Website use websites, which allows improving their structure and content

In many cases, software used for browsing websites (web browser) allows cookies to be stored in the user's end device by default. You can change your cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform about their each entry in your device. Detailed information about the possibilities and ways of handling cookies are available in the software (web browser) settings. The Online Store informs that restrictions on the use of cookies may affect some of the functionalities available on the Website. More information about cookies is available in the "Help" section in the browser's menu.

In addition to cookies, the Online Store may also collect data normally collected by system administrators in the so-called. logs or log files. The information contained in the logs may include Your IP address, type of platform and web browser, internet provider and the address of the page from which you entered the Website.

What data does the Online Store download when you register and make purchases?
The online store will collect from you the following personal data through the Website and other forms of communication, in the case of purchases and registration process on the Website:
surname and name,
registered address for permanent residence,
mailing address, if different from the registered address,
e-mail address,
Phone number.
Providing these data is voluntary, but necessary for registration and purchase on the Website.

You have the right to access your personal data and the right to correct them. In order to exercise this entitlement, please use the options under your account or from the email address provided below.

Analysis tool - Hotjar

Our websites use the solutions provided by Hotjar Ltd. Hotjar allows you to analyze behaviors with services such as heatmaps, recording user's website traffic, conversion paths, surveys and user feedback surveys as well as online recruitment forms. Hotjar completes information on how users use the site and is generated using tracking code and cookies, and then they are sent and stored on Hotjar servers. The Hotjar tracking code can collect the following information:

Using the device and the user's browser, Hotjar can collect the following data:

a. device's IP address (coded in a way that makes it impossible to identify the user),

b. email address and user's first and last name,

c. the type of device with its parameters and the type of browser,

d. location (only the name of the country from which the call was made),

We use the collected information to analyze and develop our websites and services available to them. Using this website and other sites under eSale, you consent to the processing of the above information by Hotjar and third parties (Google Analytics and Optimizely) in accordance with their individual privacy policies. Cookies used by Hotjar have a diversified duration; some expire after 365 days, some immediately after the session.

If you do not agree to the above activities, go to: https://www.hotjar.com/opt-out

Online store marketing
If you have agreed to this (subscription to the newsletter), the e-mail address provided by you will be used for marketing purposes of your own products of the Online Store. Consent can be withdrawn at any time. In this case, please send us information about the resignation from receiving the newsletter to the following address: info@wnm-group.co.uk

Providing information
In order to perform the contract, the Online Store may provide data collected from you to partners, including those with which the Store performs obligations such as courier companies, payment system operators or companies handling complaints. In such cases, the amount of data transferred is limited to the minimum required.

In addition, the information you provide may be made available to competent public authorities if required by applicable law.

Technical measures and your obligations

The online store makes every effort to protect your data and protect it from the actions of third parties.

However, the actions taken by us may turn out to be insufficient if you do not observe the safety rules yourself. In particular, you must keep your login and password for the Website confidential and not share them with third parties. Please remember that the Online Store will not ask you to provide them, except to provide them when logging in to the Website. In order to prevent unauthorized persons from using your account, please log out after using the Website.

Klarna

When selecting payment with Klarna, your contact details and your order details may be transferred to Klarna during the purchase process for the purposes of determining your qualifications and selecting the payment method. The personal data provided is processed in accordance with Klarna's privacy policy

More details can be found on the page -> Klarna

How can you exercise your rights?

You have the option of viewing and editing your data, at any time, as part of the Website, after logging in using your e-mail address and password. In a situation where you forget your password or other problems with logging in, please contact us at the e-mail address indicated below.

You have the right to request information about the contents of the data stored about you, as well as the right to request changes, block or delete data, as well as the right to rectify errors, supplement or update your data. You also have the opportunity to object to the processing of your personal data for marketing purposes. Please contact us by e-mail to the address below.

"Review later" function

It is possible to evaluate the Online Store after placing an order using the "evaluate later" function by agreeing to the following content: "Yes, I would like to use the" Review later "option. I am asking Trusted Shops to remind me of the possibility of adding an opinion via e-mail, which will be sent to me after a few days. " If you receive the above-mentioned express consent to send a reminder, your e-mail address will be sent to Trusted Shops GmbH with the registered office at Subbelrather Str 15c, 50823 Cologne (www.trustedshops.pl) through the Trusted Shops opinion system. The purpose of forwarding the address is to send a reminder after the specified time about the possibility of adding an opinion about the service. This consent may be revoked at any time with effect for the future (eg by sending a message to email: serwis@trustedshops.pl).

Other websites

Within the Website, links to other websites may appear periodically. Such websites operate independently of the Website and are not supervised by the Online Store in any way. These sites may have their own privacy policies, which we recommend you read. The online store is not responsible for the rules of dealing with data on these websites.

Questions and reservations

Questions and reservations regarding this Privacy Policy may be directed by you to:

info@wnm-group.co.uk